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Refund policy

We're so convinced you'll absolutely love our services, that we're willing to offer a 14 day risk-free money back guarantee. If you are not satisfied with the service for any reason you can get a refund within 14 days of making a purchase.

Contacting us

If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to support@spicelens.com

This document was last updated on February 5, 2021





Discounted Products     

·         Cashback will be sent via E­


mail or SMS after 30 days of purchase in the form of SPICELENS.COM Gift­voucher only.

·         No cashback will be credited in case of return/cancellation.

·         SPICELENS.COM reserves the right to change/modify/add/delete terms and conditions of prevailing Gift Vouchers

·         Offers are valid across all devices desktop, mobile & mobile app.

·         If any Order gets placed with unusual discount due to any technical issue spicelens  reserves the right to cancel that order.

·         If any bulk orders (more than qty. 2) gets placed, Lenses reserves the right to cancel that order without any prior information.

·         spicelens is not liable for any physical damage or other damage including blurriness to your eye.

OFFERS & PROMOTION

·        Spicelens.com reserves the right to change/modify/add/delete any of the terms and conditions prevailing on the different promotional schemes it introduces in market from time to time.

·         spicelens.com can extend or terminate the offers/sale, without further information at any point of time.

·         In case of any query pertaining the offer or voucher, please email customer care at support@ spicelens.com @ 0124-4233232(10:00 am to 10:00 pm.)

·         spicelens.com reserves the right to cancel any order placed using promotional vouchers. Some situations where your order may be cancelled include - without limitation, misuse of any promotional vouchers, unauthorized usage of vouchers or inaccuracies of voucher pricing, technical glitch and value thresholds. The voucher amount will not be refunded for such cases.

·         Two or more offers cannot be clubbed together.

·         Offer may not be applicable for all the products on the website/application.

·         Special coupons should be redeemed within the limited period and validity once expired, cannot be extended later.

·         If customer wants to return the product, same offer cannot be provided again and Same GV.

·         Customer needs to opt for ongoing offers available on our website.

·         Exceptions will only if there is an issue in the product sent from our end like damaged product or power issue.

·         All GVs are subject to a time validity.

·         The GV is non-refundable and for a single use only. The voucher cannot be exchanged for cash.

·         Offer is valid across all devices desktop, mobile & mobile app.

·         spicelens.com reserves the rights to exercise its discretion with respect to the claims made, the time period, applicability and availability of items with respect to the GV.

·         All disputes will be at the discretion of spicelens.com and will be subject to the exclusive jurisdiction.

GIFT-VOUCHERS

·         In one order only single GV can be used.Two or more GVs cannot be clubbed together.

·         All GVs are valid for limited period.

·         spicelens.com reserves the right to change/modify/add/delete terms and conditions of prevailing Gift Vouchers

·         Gift Voucher should be redeemed within the limited period and validity once expired, cannot be extended later (whether it's purchased or promotional Vouchers).

·         Offer is valid across all devices desktop, mobile & mobile app.

·         Any new Gift vouchers issued are valid for limited period from the date of issue.